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November 2018

Good change agents

-Karthik Gurumurthy

I am excited to work with the new team for last couple of months here in Amex. Learning a lot from the team members as well as getting an opportunity to execute lot of good stuff and be  a positive change agent. This is what I have observed from Great leaders that I have worked in the past and I strive my best to follow them.

  • Adaptive/Flexible: They simply want progress towards the overall vision. These change agents are never stubborn on matters that seem to have no vision-altering value. They navigate towards a solution, letting others have “their” way. Everyone walks away feeling as though they have won.
  • Open to criticism: They know how to filter through what is valid criticism and when it is simply a venting of personal interest. They unwaveringly push through the junk and cruise with good takeaways in the process. They value the opinions of other people and work hard to gain trust. 
  • Prioritize actions: They have a keen sense of discernment when it comes to knowing when to pull the trigger, when to wait, and when to pull the plug completely.
  • Follow-up/Follow-through: They always follows through on commitments made and sees the change to fruition. They don’t give up until the post evaluation is complete and the lessons of change have been learned.