Building rapport
February 05, 2020
-Karthik Gurumurthy
Be interested, not interesting.
Checking your ego at the door and simply just listening is incredibly empowering, both for you and whoever you’re meeting with.
The less I talk, the more I feel in control. If I’m 20 minutes in to a monologue about something, barely taking a breath let alone a question from the audience, how can I possibly be sure I’m on the right track?
Humility, empathy and listening are key skills to develop as a Program/Project Manager along with the ability to use silence and pauses as tools to control dialogue and it’s outcome.
Indeed, as someone more introverted, being in control by listening comes much more naturally than trying to dominate and drive a conversation through words alone.
Maybe it’s just me.. but I find it works well for my style.
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