Effective Leader-Learning
January 29, 2005
-Karthik Gurumurthy
I've come to believe that being an effective leader means becoming a lifelong student of the world around me. My mind can't afford to be cluttered with assumptions or outdated thinking—it needs to be constantly sharpened through study and reflection.
I remember when I took over leading the New Product launch in Allergan . I could have relied on what had worked for me before, but instead, I set up weekly coffee chats with team members to understand the challenges they were facing. That learning period helped me make decisions that actually addressed our real problems, not the ones I assumed existed.
Napoleon once said, "Nothing is more difficult, and therefore more precious, than to be able to decide." If decision-making is that valuable, then the learning that comes before those decisions must be even more crucial. Looking back at my career, the best opportunities I seized weren't just lucky breaks—they were moments where I'd done enough homework to recognize why they were right for my situation.
My most humbling experiences have taught me that real learning starts with admitting how much I don't know. Last year I had a major issue during the audit because I hadn't been humble enough to listen to customer feedback that contradicted my vision. That painful lesson showed me that an arrogant mind that rejects new ideas is setting itself up for failure.
With information coming at us from all directions, I've learned to be selective but absorbent—like a sponge that filters what it takes in. When I joined my current team, I had to quickly learn an entirely new industry to maintain credibility with my team. But the best leadership lesson I've learned is recognizing the limits of what I can know. Sometimes the strongest leadership move is trusting my team's expertise in areas where my knowledge falls short.
My journey has shown me that letting go of ego isn't just about being open to learning—it's about acknowledging what I cannot learn and need to delegate. That balance between continuous personal growth and trusting my team has been the key to moving forward effectively.