I am fortunate to work with young adults in helping them in Prep for SAT/ACT / MCAT tests. I am also work with organizations in their Agile transformation efforts as an Enterprise Agile Coach. Even though the work involved is totally different, I see a parallel in both the roles.
Sometimes when the results are different from what's expected, we pause and find out what is the root cause of the issue?
Why don’t people perform? It is almost always for one of these reasons:
1. They don’t know what to do.
2. They don’t know how to do it.
3. They don’t want to do it.
4. They can’t do it.
Expectation without proper education equals frustration. Good leaders have the ability to assess abilities. An effective leader knows both what a person is capable of and what training and the education they need to succeed.
But training and development aren’t a panacea. If you’ve got the right person in the wrong role they won’t succeed.
Specifically, it is a matter of fit. The person fits the role. It isn’t an exact science, an either/or. However, when someone who is conscientious struggles performing even after they’ve receive the necessary training, it is likely a fit problem.
Are the right students in the right classrooms and even in the right seats? Are you assuming a student is a poor performer when in reality, her or she is just in the wrong classroom?
Willingness and ability aren’t the same thing. Understanding the nuances of people and performance are an important skill for leaders.